Frequently Asked Questions

Can I cancel my policy?

Yes, you may cancel your policy at any time and for any reason. If your cancellation request is within 21 days and no claim has been submitted against the policy, then we will refund any premium you have paid IN FULL. This gives you plenty of time to read over your policy documents and make sure the policy fits your needs.

After 21 days you can still cancel and will receive a proportionate refund of the premiums paid as shown below, provided a claim hasn’t been submitted.

If your policy has been in force up to:-

  • 6 months, 50% of premiums paid
  • 12 months, 35% of premiums paid
  • 18 months, 25% of premiums paid
  • 24 months, 20% of premiums paid
  • 24 months and 30 months 15% of premiums paid.

An administration charge of £25 will apply to the cancellation after 21 days.

At Click4GAP we try to be as helpful as possible as we understand circumstances may change, meaning you may no longer need the cover any more, or may simply have changed your mind. That is why our cancellation period is 21 days, instead of the standard 14 days.


3 year code MOB12     4 year code MOB15