Frequently Asked Questions

Do I have a cooling off period?

You have the right to cancel your policy at any time. To cancel call 0208 819 3424 (option 0) or email@click4group.co.uk

If the policy is cancelled within 21 days (known as the “cooling-off period”), and there has not been a claim on the policy, a full refund of premium will be paid.

If the policy is cancelled after the 21-day cooling off period, and no successful claim has been made on the policy, a pro rata daily rate refund, based on the number of unexpired days remaining on the policy will be paid, less an administration fee of £25