Frequently Asked Questions
Do I have a cooling off period?
Yes, Click4GAP have increased the standard 14 day cooling off period to 21 days. You have a full 21 day no quibble money back guarantee to receive a full refund, providing a claim hasn’t been submitted on the policy. This gives you plenty of time to read over your policy documents and make sure the policy is right for you.
If you cancel after 21 days, you will still receive a proportionate refund of the premiums paid as shown below, provided a claim hasn’t been submitted.
If your policy has been in force up to:-
- 6 months, 50% of premiums paid
- 12 months, 35% of premiums paid
- 18 months, 25% of premiums paid
- 24 months, 20% of premiums paid
- 24 months and 30 months 15% of premiums paid.
An administration charge of £25 will apply to the cancellation after 21 days.
At Click4GAP we understand circumstances may change, meaning you may no longer need the cover any more, or may simply have changed your mind.