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Why Click4Gap?

Click4Gap’s expertise and experience in Gap Insurance

If you’re looking to protect yourself and your finances with a solid Gap Insurance product that’s built to suit your needs, Click4Gap, as specialists in our field, gives you the assurance that you’ll be covered and supported should the worst happen and your car’s declared a total loss.

With our long history, solid underwriting experience and prominence in the market Click4Gap offers Gap Insurance direct to the public with big savings on premium over similar dealer offerings.

Our UK-based team of product experts are on hand and ready to assist you during office hours via email, live chat and on the phone. You can be confident they will take the time to understand your needs and explain clearly what is needed. Contact us at either of the links below.

Call us Monday – Friday, 9am to 5pm

Email us anytime we’ll get back to you during office hours

We’re committed to treating our customers fairly

From the design of our policies and the information provided on our website, to our customer service and administration of your claim, we are committed to the principles of treating you fairly and honestly.

We want you to have clear and transparent information to empower you to make the best buying decision, based on what is right for you, while at the same time being safe in the knowledge that our policies consistently deliver on their promises.

Financial integrity

The Financial Conduct Authority (FCA) regulates firms providing financial and insurance services to consumers and maintains the integrity of the UK’s financial markets focusing on the regulation of conduct.

Click4Gap is a trading style of Future 45 Limited, who is directly authorised and regulated by the Financial Conduct Authority (FCA).

Financial Conduct Authority (FCA) No. 461102

Future 45 Limited, is a UK company that is part of the AutoProtect Group.
Company Registration No. 5407413
Data Protection Register No. Z933878X
Address: Warwick House, Roydon Road, Harlow, Essex CM19 5DY
Tel: 0208 819 3424

Financial strength

Your policy is underwritten by Red Sands Insurance Company (Europe) Ltd., the independent European insurance group offering a comprehensive range of products and services across a number of market sectors, and delivering some truly innovative products for the UK motor-related insurance market.

With more than three million policy holders, Red Sands paid in excess of £160 million in claims during the last 12 month’s reporting period. An important measure of financial strength and the reason your policy is safe.

Our commitment

The real test of our commitment is when you claim.

We have appointed award winning claims management specialists, AutoProtect (MBI) Ltd., to ensure your claim is handled efficiently by qualified and experienced professionals, to keep the process as stress free as possible and, most importantly, settle your claim very quickly.

Dispute resolution

The Financial Ombudsman Service (FOS) was appointed by the Financial Services and Markets Act 2000 to help settle disputes between consumers and UK-based businesses providing financial services. The service is provided free of charge to consumers.

The FOS makes its decisions based on what it believes is fair and reasonable in the particular circumstances of each individual case. The law requires the ombudsman to take into account: relevant law and regulations; regulator’s rules, guidance and standards; codes of practice; and (where appropriate) what it considers to have been good industry practice at the relevant time.

Your protection

The Financial Services Compensation Scheme (FSCS) pays compensation when a firm is unable, or likely to be unable to pay the claims made against it. It’s an independent body set up under the Financial Services and Markets Act 2000 (FSMA).

FSCS is a free service to consumers, and since 2001 has helped more than 4.5 million people, and paid out more than £26 billion.

Reasons to choose Click4Gap

Our promise of good service

The provision of Insurance is a regulated financial service so you benefit from the protection of the Financial Ombudsman Service (FOS).

This means if you’re unhappy with the service you receive, and remain so after we complete our complaints procedure, FOS are there to resolve the complaint in a fair, impartial way and to enforce their decision as to how we must rectify the situation.

Let us know of your concerns

Tell us about the issue and we’ll do all we can to resolve the problem:

We treat any dissatisfaction with our service with concern. We listen to your comments, treat them seriously, and learn from them so we can improve our service.

Complaints FAQs